Privacy policy
ViVi Holiday Homes – Privacy & Cookie Policy
Last Updated: 13 October 2025
At ViVi Holiday Homes SL (“ViVi Homes”, “we”, “us”), your privacy is important. This Policy explains how we collect, use, and protect your data and how we use cookies.
1. What Data We Collect
We collect information you provide voluntarily (name, email, phone, booking details) and data automatically collected when you visit our website (IP address, pages visited, clicks, duration). We may also collect your marketing preferences if you subscribe to newsletters.
2. How We Use Your Data
We use your data to:
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Manage bookings and inquiries
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Send newsletters and promotions (with your consent)
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Improve our website and services
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Protect our website and prevent fraud
Your data is processed based on contractual necessity, consent, or legitimate interests.
3. Sharing & International Transfers
We may share your data with trusted service providers (booking platforms, payment processors, hosting) and legal authorities if required. Some providers may process your data outside the EU; in such cases, we ensure appropriate safeguards are in place.
4. Cookies
We use cookies to improve your experience, analyze usage, and provide marketing content.
Types of cookies:
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Essential: Required for booking and website functions
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Preferences: Remember language or region
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Analytics: Understand how visitors use our site (e.g., Google Analytics)
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Marketing: Show relevant ads (e.g., Meta Pixel, Google Ads)
Your choices:
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Accept All Cookies – allows all cookies for best experience
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Manage Preferences – choose which cookies to allow
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You can also adjust cookies via your browser settings (some features may be limited)
5. Your Rights
Under GDPR, you can:
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Access, correct, or delete your data
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Restrict or object to certain processing
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Receive your data in a portable format
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Withdraw consent at any time
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File a complaint with the Agencia Española de Protección de Datos (AEPD)
To exercise your rights, contact info@vivi-homes.com.
6. Data Retention & Security
We keep your data only as long as necessary: bookings up to 5 years, contact forms 1 year, marketing until unsubscribed. We use SSL, access controls, and monitoring to protect your data.
7. Updates & Consent
This Policy may change; updates are posted here with the “Last Updated” date. By using our site, you consent to this Policy and the use of cookies according to your choices.